Delivery

We regret that we cannot currently accept orders for and make deliveries to addresses outside of mainland Britain for items. For delivery addresses within the mainland, we will endeavour to deliver the goods within the time stated at time of checkout. If no time is specified, delivery shall be within a reasonable time. We shall not be liable for any losses, loss of income, costs, damages, charges or expenses caused by any delay for delivery of the goods unless caused by our negligence.

Should delivery not arrive within the stated time we request customers contact us, we will immediately follow up the delivery with our shipping carrier and inform you of the situation.

We reserve the right to charge the full amount and any additional charges occrued for re-delivery of goods if you are not present at the agreed original delivery date. As original delivery charges are subsidised we may not be able to offer the same rate for a re-delivery.

As soon as we have delivered the goods to you, you will be responsible for them. When we deliver the goods, we may require you to sign for them, it is the customer’s responsibility to thoroughly state any visible damage to the goods on the delivery note and inform the driver. If you are not able to sign for a delivery, we urge customers to inform us of damage within no later than 48 hours of delivery.

Failure to comply with our procedure may result in a damages claim being unaccepted. Our responsibility for everything other than damage due to our negligence will end at the time the carrier tries to deliver the goods to you.

Title of the goods will pass only on delivery. Should you return the goods pursuant to conditions set out under our terms and conditions, then title of the goods shall revert to us when you return the goods to us.

Delivery rates

(SD) Standard delivery: 1 - 3 working days
(EN) Express next day: Guaranteed 1 working day*
(ES) Express saturday: Guaranteed before 12pm
(FD) Free delivery: Subject to offer availability
(SP) Special orders: We will contact you to confirm the delivery price and date

Orders up to 500g in weight
£1.99     SD
£6.99     EN
£10.99    ES

Orders between 501g - 1000g in weight
£3.99     SD
£8.99     EN
£12.99    ES

Orders between 1001g - 2000g in weight
£5.99     SD
£8.99     EN
£12.99    ES

Orders between 501g - 1000g in weight
£3.99     SD
£8.99     EN
£12.99    ES

High value electrical items
£9.99    EN**

Non-pallet based ceramics
£25.99

Pallet delivery
£44.99 per pallet

*Subject to order being received by 3pm
**Subject to stock availability